FAQ & Return Policy

Page still in progress.

any questions please don’t hesitate to email me with or DM me on social media!

Customs:

I offer limited customizations from time to time. Local customers can book an in-person appointment with me at my studio (a $20 fee is added to the total price for this). Customs are typically limited to what stones I have in stock at that time, and would be done in my style of work. Online customers who are looking for something similar to pieces I’ve made before, are free to reach out to me. 

 

Returns:

I accept returns under the qualifying conditions:

    • Contact me within 5 days of your order arrival explaining the reason for return. 
    • Items must be returned in the same condition they arrived in.
    • You are responsible for return shipping costs.
    • Once received, a full or partial refund will be determined. 
    • If a piece arrives damaged, I will issue a full refund or, in some cases, will be able to repair the item.